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MSC Reservation no Longer Valid after payment at the reservation moment and MSC wont answer me - Forum - kreuzfahrten.de


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Autor & Datum Titel & Beitrag
Rafael Zanete
am 22.07.2021 16:46
MSC Reservation no Longer Valid after payment at the reservation moment and MSC wont answer me

I bought a Cruise via MSC web site, on the 18.07.21, recieved the confirmation of payment and confirmation of reservation, on the 18.07.2021. On the day after the site shows my reservation is no longer available and since then i have not recieved status email from msc. And since then, i have been traying to see if there is a status change.

In the last 4 days I have been calling, stayed longer then a 1h everyday on the phone and no one answers. Sent several email, and no answers. I realy do not know how to clarify my situation.

I want an answer, because money was already transfered, Cruise Paid and I havent heard nothing from MSC.
heijo
am 23.07.2021 13:07
MSC

Hallo Rafael Zanete, versuchen Sie doch einmal bei MSC in München anzurufen.
Telefon-Nr. 089 203043801. Hatte bisher immer Glück jemanden zu erreichen.

Wünsche Ihnen viel Erfolg!

 
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